FAQs

Top Questions

I bought a watch but the band is too large. How do I adjust it to fit my wrist?

Are your watches water proof?

Shipping

Do you guys ship to my country? How much does it cost?

How much time is it gonna take to ship to tier-1 , tier-2 and tier-3 cities?

How long does it take to ship out my order?

Product Specs

I have small/large wrists. Will your watches fit?

What's the diameter of the watches?

How is the sustainability of the wooden finish on a long run?

What movement powers these beautiful timepieces?

Exchanges & Returns

What if I changed my mind? Can I return it or exchange it for a different style?

My package was delivered damaged, what do I do?

Warranty

What warranty do I have on my watch?

I accidentally dropped my watch and it cracked. Is this covered?

I tried to adjust the band myself and accidentally cracked it. Can you help?